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Technical Consultant

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Technical Consulting
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Join Us as We Make Possibilities Happen

 

Every action we take as 1ACI redefines what’s possible. As Innovators, we Envision possibilities. As Developers, we Build possibilities. As Leaders, we Empower possibilities.

At ACI, we’re not just driving payments at the speed of change.

We’re Making Possibilities Happen.

 

Our people are the core of our business. Our 1ACI team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments. As a Technical Consultant in Paris, France you can help make possibilities happen.

JOB SUMMARY: 
Ensures new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others. Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant. Performance is typically evaluated based on utilization, (i.e., billable hours).

 

DIMENSIONS:
Standard work environment
Majority of time spent on PC (Phys. Req.)

 

JOB ACCOUNTABILITIES:

Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, business functions and processes. Fully understands the customer’s functional and technical requirements and is involved in the specification of these.


Provides analysis, consultation and advice to project delivery associates on all technical aspects of the engagement. Recommends and implements process improvements.

Supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.


Assists customer with implementation efforts as necessary to ensure successful product adoption.


Anticipates the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Identifies information needed to clarify a risk or business situation, seeks that information from appropriate sources and uses skillful questioning to draw out the information.


Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.


Perform other duties as assigned.


MINIMUM JOB REQUIREMENTS:

  • Bachelor’s degree or equivalent experience, preferably in Computer Science, Engineering or IT
  • Knowledgeable in the retail payments industry with at least 2 to 5 years industry experience
  • Good interpersonal, analytical and communication skills in English and French (Verbal & written)
  • Customer-orientated, resourceful, proactive, analytical, process-oriented and a team player

Preferable Skills:


  • Proficient with ISO 8583 and ISO 20022 messages and Global Card Schemes e.g. Visa, MasterCard, Amex, JCB, etc.
  • Understands transaction security/EMV concepts, experience with HSMs like Thales, Eracom, Atalla.
  • Working experience with Oracle, Linux, WebSphere MQ, and TCP/IP.
  • Knowledge of ACI products – Base24, Base24-eps, UP, Back office


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