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Market Research Analyst

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Join Us as We Make Possibilities Happen

Every action we take as 1ACI redefines what’s possible. As Innovators, we Envision possibilities. As Developers, we Build possibilities. As Leaders, we Empower possibilities.

At ACI, we’re not just driving payments at the speed of change.

We’re Making Possibilities Happen.


Our people are the core of our business. Our 1ACI team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments.   As a Market Research Analyst in Naples, FL you can help make possibilities happen.


The Market Research Analyst role supports the Executive Leadership Team, Strategic Marketing and Product Management organizations in the analysis and communication of market, competitive, and customer intelligence information and development of the actionable insights, which can be used to drive strategic and tactical decisions around GTM, sales value proposition, customer service, and marketing.

  • Perform market and competitor analysis including market size, trends, growth, and segmentation
  • Build quantified models of addressable market by segment, including monetization potential
  • Identify, monitor and interpret key global trends for ACI Worldwide and the payments industry
  • Assess ACI Worldwide and competitors market share and trends
  • Create and update competitor profiles, including SWOT, latest news/developments and market positioning
  • Update, correct, and revise existing market research
  • Evaluate current and recommend new market intelligence sources
  • Create executive and senior management presentation and market intelligence dashboards for corporate wide consumption
  • Maintain and update market intelligence databases, portal, and shared drive
  • Generate monthly market intelligence newsletter highlighting key industry and analyst reports
  • Work closely with Strategic Marketing and Product organizations on GTM strategies, market assessments, and product positioning
  • Build relationships across key stakeholder groups internally and within the payments industry market research and analytics vendors
  • Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security.

Minimum Requirements:

  • Bachelor's degree or global equivalent in business, economics, or marketing research
  • 2-5+ years of market research, insights or analytics experience
  • Excellent writing, excel and presentation skills
  • Strong analytical skills with experience in financial, economic, and market analysis
  • Ability to present work in articulate manner and field resulting questions comfortably
  • Ability to review, analyze, and summarize large quantities of information into key points
  • Self-starter with initiative and ability to drive project to completion

Benefits:  In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

  • Relocation assistance may be available to eligible candidates to the Naples Florida area.
  • If you’re not familiar with Naples, a Gallup poll found it to be the healthiest & happiest city in the US for the third year running, and it has also earned the distinction as the #1 beach town in the US and in top 20 for Conde Nast Traveler’s best Food Cities.

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com.


ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.


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