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Consumer Support Rep

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Customer Support
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Thanks for your interest in the Consumer Support Rep position. Unfortunately this position has been closed but you can search our 122 open jobs by clicking here.

Minimum Requirements:
  • High school diploma or equivalent.
  • 0-2 years of customer service related experience.
  • Ability to utilize the internet and Microsoft Office.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to handle diverse customers and cope with difficult customer situations.
  • Must be detail-oriented and possess exceptional problem-solving and follow-up skills.
  • Flexibility to work overtime as needed.
  • Must be available to work a 10:00am-7:00pm CST shift Monday through Friday.
 

Preferred Skills:

  • Fluent in the Spanish language is strongly preferred.
  • Associates Degree or some college strongly preferred.
  • Previous experience in the banking industry strongly preferred.
  • General knowledge of electronic payment applications preferred.
  • Experience in an in-bound, high volume call center strongly preferred.
 

Benefits:  In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.

 

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com.

 

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.



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